Customer Development Manager

Date Submitted: 06/04/2021 - 09:36 AM

Job Description

1              Planing                                  

  • Work together with the Sales Director/Deputy Sales Director to ensure sales budget has achieved, continuous KPI performance improvement (monthly, quarterly and yearly)
  • Build category growth plan for the Sub-Dist and Strategic Wholesales Point to deliver sales & volume growth
  • Review business results by the area been in charge to come up with actionable plan to deliver positive growth

2              Operation and sales management                 

  • Setup KPIs, allocating targeted revenue for Sales team
  • Implement with team to achieve both their individuals’ sales target and also company’s budget
  • Be accountable for sales fundamentals, sales targets and other KPIs to be achieved daily, weekly, monthly and quarterly.                                        
  • Search, expand, take care and manage Sub-Distributors.
  • Monitor and check the performance at NPP.
  • Ensure sales in and sales out of Sub-Dist.
  • Follow up and monitor results in Strategic Wholesales.                                          
  • Monitor trade marketing programs to push sales performance and measure ROI.

3              Market Intelligence Tasks

  • Make and update the customer data base.
  • Update competitors' activities maintain awareness and provide feedback of all competitive activity.                                                              

4              Manage team                                                                                                                                   

  • Manage team of the employee by area been in charge.
  • Build schedules and keep track of employees' work schedules to maximize productivity.
  • Deliver to team the target and how to make reality.           
  • Coach, train and lead sales team to develop their skills and improve their ability.
  • Give the appropriate guidelines to Sales Supervisors/Sales Representatives to solve customers’/ consumers' complaints and to ensure keeping the good relationships with customers/consumers.
  • Implement other tasks assign by Manager.


  • Bachelor's degree in Marketing, Business Administration, or related field.
  • Have good interpersonal skill and ability to negotiate with third parties.
  • Good strategic thinking and well-plannedexecutions.
  • Strong sense of responsibility and good leadership.
  • Good presentation skills; and excellent written communication abilities.
  • Able to operate within a team environment.
  • Competence with Microsoft Office with advanced Microsoft Excel and PowerPoint skills.
  • Dynamic and capable of multi-tasking.

Application information